Fees
Registration and starting auctions is free of charge.
No fees are collected from the Buyers (excl. user subscriptions).
No fees are collected from the Buyers (excl. user subscriptions).
A final value fee is charged in most categories if the item is sold. It is 4.3% of the total amount of the sale, but no more than 49 € and not less than one Euro cent.
Categories without Final fee:
Fees are also charged for using additional/advertising options.
These options have fixed fees and they are charged when starting and restarting an auction:
Categories without Final fee:
- Baby accessories;
- Baby strollers;
- Baby cots, Furniture;
- Kids shoes;
- Kids clothing;
- Toys;
- Kids’ goods / Other;
- Auction test.
Fees are also charged for using additional/advertising options.
These options have fixed fees and they are charged when starting and restarting an auction:
| Bold - | 0.30 € |
| Highlighted - | 0.70 € |
| Category Top - | 1.30 € |
| Homepage Top - | 2.50 € |
| Extended duration - | 1.10 € |
| Additional Images - | 0.50 € |
| Reserve Price - | 0.50 € |
| Extension - | 0.60 € |
| Restrictive Option I - | 0.30 € |
| Restrictive Option II - | 0.30 € |
The fees are charged to the Seller’s account.
Complaints and objections regarding charged fees are to be made within 15 days of their charging.
A full list of all fees, in order of charging, is displayed on each Seller’s account and entries older than 365 days are grouped.
Advertising options fees are non-refundable.
A final value fee refund system is in place. A Refund/Restore request can be made by the Seller if there is a canceled sale and under the following conditions:
Complaints and objections regarding charged fees are to be made within 15 days of their charging.
A full list of all fees, in order of charging, is displayed on each Seller’s account and entries older than 365 days are grouped.
Advertising options fees are non-refundable.
A final value fee refund system is in place. A Refund/Restore request can be made by the Seller if there is a canceled sale and under the following conditions:
- No earlier than 10 days and no later than 25 days after the end of the auction;
- No positive rating comments on the respective sale;
- No information about the delivered package, related to the respective auction.
If a user is required to make a guarantee fee payment to prevent any malicious/unfair actions (in accordance with General Terms and Conditions 10), the amount can be redeemed after 18 months (counting from the day of payment) of correct usage of the platform or in case of a premature termination of BalkanAuction’s activity. The amount of payment can't be higher than 130 €.
BidSniper one-month subscription - 4.50 € (from the date of request of the current month to the same date of the next month).
Anonymous Subscription - 6.50 € (from the date of request of the current month to the same date of the next month).
Detailed information about all possible methods of funding a user account, as well as its transactions - Profile / Account
When funding an account with an amount equal to or greater than 260 EUR, the auction platform provides a bonus of 10% of the funded amount.
The General Terms and Conditions and the Fees section are linked documents, therefore any change in fees reflects on the date of the last revision in General Terms and Conditions.
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